To create or manage users within your DemandJump account, navigate to the Settings > Manage Users page. There you will see a list of all users provisioned within your account, along with how many domains they have access to. Only account Administrators can access the Manage Users page.

How to invite new users:

  • Navigate to the Settings > Manage Users page
  • Select Invite New User
  • Enter the email address(es) of the user(s) you would like to invite
  • Select a role for these users
  • Select the domains that they should have login access for
  • Click Save
  • The users will receive an email with an invitation to create their account

User roles:

  • Administrators: Can access any page within the Traffic Cloud
  • General Users: Can access all pages except those Settings pages only accessible by Administrators.

How to edit user roles and domains:

  • Navigate to the Settings > Manage Users page
  • Locate the user you would like to edit, and click the edit icon
  • Select the desired roles and domains
  • Click Save

How to  remove a user from your account and prevent them from logging into the Traffic Cloud®

  • Navigate to the Settings > Manage Users page
  • Locate the user you would like to deactivate, and click the delete icon
  • Click Yes
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