Manage Users

To create or manage users within your DemandJump account, navigate to the Settings > Manage Users page. There you will see a list of all users provisioned within your account, along with how many domains they have access to. Only account Administrators can access the Manage Users page.


To invite new user(s):

  • Navigate to the Settings > Manage Users page
  • Select Invite New User
  • Enter the email address(es) of the user(s) you would like to invite
  • Select a role for these users
  • Select the domains that they should have login access for
  • Click Save
  • The users will receive an email with an invitation to create their account


There are two user roles available for users:

  • Administrators: Can access any page within the Traffic Cloud
  • General Users: Can access all pages except those Settings pages only accessible by Administrators.


To edit a user's role or domains:

  • Navigate to the Settings > Manage Users page
  • Locate the user you would like to edit, and click the edit icon
  • Select the desired roles and domains
  • Click Save


To remove a user from your account and prevent them from logging into the TrafficCloud (TM):

  • Navigate to the Settings > Manage Users page
  • Locate the user you would like to deactivate, and click the delete icon
  • Click Yes